To expedite your order, please include the following:
1. Sending Samples
- Please specify instructions on sample method preparation if available.
- For instructions regarding sample size, shipping, and pricing please contact us at (416) 798 3001 ext 104 or firstname.lastname@example.org.
2. A fully completed Sample Submission form.
- A Sample Submission Form is required for each sample. You can download and fill one out here.
- Be sure to complete all areas to ensure prompt and correct handling of the samples. Incomplete sample submission form may result in turnaround time delays in processing samples. If you need assistance, please contact us at (416) 798 3001 ext 104 or email@example.com.
- A Specification Sheet, where applicable, for each sample submitted.
We email the Laboratory Results (COA) for all levels of service directly to the client. If repeat analyses are required due to lack of information, extra charges will apply.
Turnaround Time Options
Approximately 10 business days from the date of sample receipt. Analysis completion time varies with the sample type, handling requirements, and tests requested.
72-hour RUSH Service:
Available on selected analysis at a 100% surcharge (please call for availability). Results are reported by email or fax as soon as they become available.
When requesting “RUSH” services, please mark “RUSH” labels on the outside of the shipping containers. Containers labeled “RUSH” are opened and processed before Regular Service packages.